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Coalition Partner Registration

Overview​

Covers self-service registration for a Tactical ID / IdentityHub account (auth.mchmr.ai) for coalition/foreign partner personnel — civilian or military — who don't have a DoD CAC. This is a different entry point than New User Registration (DoD/CAC path) and Manual CAC Registration (manual CAC entry).

Prerequisites​

  • An email address.
  • Your full name.
  • Knowledge of which applications you need (see Available Applications).
  • Your affiliation (civilian or military), your unit at its most granular level, and your country.
  • An authenticator app (Microsoft Authenticator, Google Authenticator, or similar) — MFA setup is a required part of this flow.

Steps​

  1. Go to https://auth.mchmr.ai.
  2. On the login screen, click "Sign up." (below the Log in button).

Tactical ID login screen — click "Sign up." to start this flow

  1. On the New User Registration screen, enter your Email and click Continue.

New User Registration — enter a non-DoD email to route into Coalition Partner Registration

  1. Fill out the Coalition Partner Registration form:
    • Full Name
    • Email Address (carried over from step 3, editable)
    • Application Request checkboxes — same list as Available Applications: Compass, Filecloud, Lattice, Rocketchat, Rune, Somewear, TAK, Watchtower.
    • If you check TAK, three more fields appear: Callsign, TAK Team Color, TAK Role.
    • Coalition Partner Affiliation — choose Civ or Mil. This field is required and has no default — don't skip it.
    • Unit Selection — select the most granular unit you are associated with, not a parent organization. For example, under Combined Joint Task Force – Horn of Africa (CJTF-HOA), select the specific exercise element itself (e.g. ex_Bull_Shark) rather than CJTF-HOA. The list also includes a dedicated COALITION group (with entries such as AFP, CyCom, GHQ, JSOC, PA, PAF, PCG, PMC, JGSDF, PANAMA, THAILAND) alongside standard units and joint task forces.

Unit Selection dropdown open, showing the full unit tree including Combined Joint Task Force – Horn of Africa

  • Coalition Partner Country — select from the country list (e.g. Argentina, Australia, Canada, Colombia, Morocco, New Zealand, Panama, Peru, Philippines, South Korea, United Kingdom, United States).

Coalition Partner Registration v2 form — app requests, affiliation, unit, and country

  1. Click Continue.
  2. On the next screen, set a Username and Password (+ repeat), then click Continue.
    • The suggested username follows the pattern firstname.lastname with a suffix matching your affiliation (.civ or .mil) — matching the same convention used for DoD accounts.

Coalition Partner Registration v2 — setting username and password

  1. Set up multi-factor authentication: scan the QR code with Microsoft Authenticator, Google Authenticator, or another authenticator app, then enter the code your app displays into TOTP Code and click Continue.

QR code screen for setting up TOTP-based multi-factor authentication

  1. You'll land on a screen showing your account is not active yet. Click "Request Activation." Your registration is not submitted for review until you do this — closing the browser before this step leaves it incomplete.

Account not active screen with the Request Activation button

  1. You'll see a confirmation that your account has been submitted for approval. Once an administrator approves it, you'll get an email letting you know you can log in.

Activation request submitted confirmation screen

Troubleshooting​

  • Ended up on the DoD registration screen instead: the routing is based on the email domain you enter in step 3 — use the email address associated with your partner organization, not a .mil address.
  • TAK fields don't appear: check the TAK application request box first; Callsign/Team Color/Role only show up conditionally.
  • Can't find your unit: coalition units are grouped under COALITION in the Unit Selection dropdown rather than mixed in with standard units — scroll to that group. Always pick the most granular entry available, not a parent node.
  • Registration seems stuck before approval: confirm you actually clicked Request Activation on the account-not-active screen — the account is not submitted for review until that button is clicked.
  • Lost or don't have an authenticator app: install one (Microsoft Authenticator, Google Authenticator, or similar) before starting registration — MFA setup can't be skipped.
  • Account stuck pending: approval is manual on the admin side — contact your Apex Edge administrator.